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FAQs


FAQs

 

Q: What is the best way to fill Axis™?

A: Filling Axis™ is fast and easy. Rotate the plate down to the base (give it a little wiggle room), fill, rotate, and enjoy! Here is a short video to show overall functions - https://www.youtube.com/watch?v=3kZJCV9-vf4

 

Q: What is the best way to clean Axis™?

A: We prefer to use natural-based liquid cleaners. Here is a short video to show how to best clean Axis™ - https://www.youtube.com/watch?v=ChLTLMsKkX0

We have tried several cleaners that work well with Axis™:

https://tinyurl.com/y7bee9hb

https://tinyurl.com/y9fy3jzz

https://tinyurl.com/yabmxlh2

 

Q: Axis™ has a harder draw towards the end?

A: If Axis™ becomes hard to draw at the end, rotate the mouthpiece clockwise 1/4 - 1/2 turn. This will improve airflow.

Please reach out to us with any other questions!