Q: What is the best way to fill Axis™?
A: Filling Axis™ is fast and easy. Rotate the plate down to the base (give it a little wiggle room), fill, rotate, and enjoy! Here is a short video to show overall functions - https://www.youtube.com/watch?v=3kZJCV9-vf4
Q: What is the best way to clean Axis™?
A: We prefer to use natural-based liquid cleaners. Here is a short video to show how to best clean Axis™ - https://www.youtube.com/watch?v=ChLTLMsKkX0
We have tried several cleaners that work well with Axis™:
Q: Axis™ has a harder draw towards the end?
A: If Axis™ becomes hard to draw at the end, rotate the mouthpiece clockwise 1/4 - 1/2 turn. This will improve airflow.
Please reach out to us with any other questions!