Terms & Conditions
Terms of Service
Acceptance of Terms
Terms of Service
LEGAL RESTRICTIONS AND TERMS AND CONDITIONS FOR USE OF WEB SITE
This web site contains trademarks owned and used by SKYLAB® and its subsidiaries and affiliates throughout the world to distinguish its products. These trademarks and related proprietary property are protected from copying and simulation under national and/or international laws and are not to be reproduced or copied without the express written permission of SKYLAB® or unless otherwise noted on a specific page of the web site.
SKYLAB® strives to ensure that the information contained in this web site is accurate and reliable. However, SKYLAB® and the World Wide Web (or Web Site Host) are not infallible and errors may sometimes occur. Therefore, to the fullest extent permissible pursuant to applicable law, SKYLAB® disclaims any warranty of any kind, whether express or implied, as to any matter whatsoever relating to this web site, including without limitation the merchantability or fitness for any particular purpose. SKYLAB® will not be liable or responsible for any damages or injuries caused by use of this web site (such as viruses, omissions or misstatements). SKYLAB® may from time to time revise the information and the resources contained in this web site and reserves the right to make such changes without any obligation to notify past, current or prospective visitors. In no event shall SKYLAB® be liable for any indirect, special, incidental or consequential damages arising out of any use of the information contained herein.
The web site may link to sites not maintained or related to SKYLAB®. Hypertext links are provided as a service to users and are not sponsored by or affiliated with this web site or SKYLAB®. SKYLAB® has not reviewed any or all of the sites hyper-linked to or from this web site and is not responsible for the content of any other sites. The links are to be accessed at the user's own risk and SKYLAB® makes no representations or warranties about the content, completeness, or accuracy of these links or the sites hyperlinked to this web site. Further, SKYLAB® does not implicitly endorse third-party sites hyperlinked to this web site.
The Site may also contain references to other company brands and product names. These company brand and product names are used herein for identification purposes only and may be the trademarks of their respective owners. The images of people or places displayed, forms, structures, and graphics displayed or found within the Site are either the property of, or used with permission by, SKYLAB®. SKYLAB® may be but is not necessarily sponsored by or affiliated with any of the owners of other company brands or product names appearing on the Site, and makes no representations about them, their owners, their products or services.
The graphic images, buttons and text contained in this web site are the exclusive property of SKYLAB® and, except for personal use, may not be copied, distributed, or reproduced or transmitted in any form or by any means, whether electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of SKYLAB®. The content, arrangement and layout of the Site, including, but not limited to, the trademarks, service marks, package designs, text, and content, are proprietary and are protected from copying, imitation, communication, or simulation under domestic and/or international laws and are not to be reproduced, communicated, displayed, distributed, or transmitted without the express written permission of SKYLAB®.
Any unauthorized use of the materials, structure, sequence, arrangement, or design of the Site, or trademarks, service marks, or trade dress found within the Site may violate civil or criminal laws, including, but not limited to, copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
By visiting the Site the User does not acquire or obtain, by implication or otherwise, any license or right to use or make additional copies of any materials or information displayed on the Site.
WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase a product or service from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our website and store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
CONSENTHow do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at firstname.lastname@example.org or mailing us at: SKYLAB® 5707 Redwood Rd, Suite 16, Oakland, CA 94619
DISCLOSUREWe may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Do you charge my card for the pre-order?
For Pre-Orders we always charge the full amount of the order.
Rather than take the chance of charging someone when they had forgotten about the order and causing them financial issues, we charge full price upfront. Also, it is against the merchant agreement to hold an authorization for more than 30 days on a customer credit card and the merchant can be subject to steep fines if they do so.
Lastly, we take pre-orders not to fund our purchase (We have already paid for production of the merchandise) but to allow our customers to guarantee themselves the product since being quickly out of stock is a large potential.
A pre-order can be cancelled and refunded in-full at any time prior to shipping, as long as the order has not been moved into the Awaiting Shipment status, or has been Shipped. If you wish to have your order cancelled or refunded, please contact us – email@example.com
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
AGE OF CONSENT
By using this site, you represent and confirm that you are at least the age of 21.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Department at firstname.lastname@example.org or by mail at
SKYLAB® 5707 Redwood Rd, Suite 16, Oakland, CA 94619
For any other questions, please reach out to us at email@example.com
Copyright © 2018 SKYLAB®. All rights reserved.